Some Samsung Galaxy users are reporting that Android Auto has stopped working after installing One UI 9. The phone may recognize the car and begin connecting, but the connection then fails or drops during a journey, according to reports shared on community forums.
The problem has been reported by drivers using both USB connections and wireless adapters. Some say Android Auto worked normally before their phone restarted to install the software update, but afterward the car’s display stopped responding to navigation and media controls. Reported symptoms include a black screen on the dashboard or the app closing when the car starts.
Comparisons between devices have added to suspicions that the update is involved: phones on an earlier One UI version reportedly continue to connect in the same cars, while updated devices fail to communicate. Reports cover both recent flagship phones and models in Samsung’s midrange series. The issue is not universal, however, and some drivers say Android Auto still works normally.
Google has received reports of the incompatibility and passed the information to the teams responsible for the platform. No detailed technical explanation or confirmed date for a fix has been provided.
As a temporary troubleshooting step, users can clear Android Auto’s cache and stored data through the app settings. If problems continue, removing the car’s Bluetooth pairing and setting it up again may restore the connection temporarily.
Sources: Pplware.